North Kansas City Auto Repair

Clear communication, great work.

Helpful, professional and friendly staff. Good communication. Will definitely use them in the future.

Needed a diagnosis for my engine. They took great care of me in figuring out what was wrong. When we did, they gave me options for fixes. No charge for the diagnosis, they are just great guys who know what they’re talking about.

Honest guys, good solid affordable work without having to pay for all the overhead of fancy waiting areas and showrooms like at Baron. Thanks for staying up north guys!

I recently just bought a 2011 Bmw 335i, only having the car for about 5,000 miles. This being my first Bmw I was told by several people to not go to the dealer with services and this vehicle alone doesn’t need a lot of work as it has very low mileage. I was recommended here by a co worker and they have serviced my vehicle twice now. My first visit was great, I talked with Sam to set up an oil change and they did an overall diagnostic of the car to let me know what else is going on with the car. During my first visit I also expressed my issue with squealing brakes. Which the fronts were replaced right before I purchased the car. They told me the LF brake sensor was touching the rotor a little bit and could be causing it or the rear brakes. They also quoted me for rear brakes and a right front axle (Which I knew already when I had the vehicle inspected). I wasn’t really given an answer on how to fix the squealing brake problem I was just quoted for front and rear brakes which the fronts it does not need. Overall it was a good experience. Which brought me back to get the axle done. I did end up buying the parts and replaced the rear brakes myself as it is significantly cheaper, I was optimistic if it would solve the brake squeak or not based on what they told me.. after I replaced the rears I was able to identify it was definitely coming from my LF assembly. (This is why I’m not giving 5 stars) I worked with Sam again and set up my RF axle replacement which I took in to get done yesterday. Sam was not there but when I dropped off my car I again told them my issue with the brakes squealing and that it was my LF causing it. I told them to call me with whatever they find that way we can address it because it is obnoxiously annoying to deal with… I never received a call or was told anything about it when I picked up my vehicle. But on my invoice there is an item for brake diagnostics with no notes on it. I’m positive the tech that did my axle looked at it because both my front wheels are scratched from the socket and impact gun which I did not notice tell I got home. I service my wheels and tires myself as I work at a tire shop and this is the first place that has taken them off my vehicle since I put them on. With my second visit and most expensive visit I’m pretty unhappy with the communication and quality that went into this one.

Great service!